But that approach is a mistake, and if we are to learn to improve the quality of the decisions we make, we need to accept the mysterious nature of our snap judgments. It was a lot easier to listen to the scientists and the lawyers because they could provide pages and pages of documentation supporting their conclusions. Our world requires that decisions be sourced and footnoted, and if we say how we feel, we must also be prepared to elaborate on why we feel that way. Our instinctive reactions often have to compete with all kinds of other interests and emotions and sentiments. It can be thrown off, distracted, and disabled. It’s not the case that our internal computer always shines through, instantly decoding the “truth” of a situation. Decisions made very quickly can be every bit as good as decisions made cautiously and deliberately.
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